A2&E Privacy policy

A2&E YEG Address Adapt Excel A2E

A2ANDE.CA Website (the “Website”)

Last Updated: January 2025

About This Policy:

This policy provides notice of how A2&E uses its Website to collect and use information or data collected or gathered from visitors or users to and of the Website.  It applies to the information A2&E collects from users or visitors when interacting with the Website.  That applies both to online & offline information collection.  It clarifies how it might be shared and how each visitor or user  can change and / or make their own privacy choices. 

USE OF THE WEBSITE CONFIRMS UNCONDITIONAL ACCEPTANCE OF A2&E’s PRIVACY POLICY.   

  1. Introduction

Importance of Privacy  

Given each person’s need for privacy, and the growing complexity of the industry A2&E operates in, this Privacy Policy is mandatory. By providing such a wide range of services, policies concerning the gathering and use of personal information is also required. How A2&E gathers and collects personal information, how it is used and stored, and when it gets disclosed and to whom is described in this Privacy Policy.

  1. Personal Information

“Personal Information” includes anything that can identify a visitor or user specifically and individually. Normally, such information is provided directly by the visitor or user or an authorized agent. Contact information (for example, an email address), information that is already available publicly or information that is aggregated or anonymized that nonetheless includes information about a visitor or user is not considered to be personal information.

  1. Consent

By accessing or using the Website, a visitor or user consents to the collection, use, disclosure and retention of Personal Information by A2&E. However, a visitor or user can withdraw that consent at any time, subject to legal or contractual restrictions with reasonable notice.  Note that withdrawing consent might inhibit the ability to proceed with intended interactions and transactions with A2&E.

Please see Section 6 to learn about options regarding withdrawal of consent.

  1. What Personal Information Is Collected

Within the scope of dealings with A2&E, from the outset and as relationships develop, more and more information will be gathered and stored, per the number of visits. Any information provided on or via the Website is collected and stored. There is no restriction on, to or with the type of information collected or stored.

(a) What Personal Information Can Include

Personal Information includes (but is not restricted to):

  • contact information (such as name, email address, residential address, and phone numbers);
  • identifying information, which includes things like government issued ID, nationality, residence status, occupation, social insurance number, birth date, driver’s license, employment information, educational information, qualifications, background, bank account information and other financial information;
  • information about family and / or close associates, which can include information about a spouse, partner, and other family members; and,
  • correspondence and other communication with and between A2&E.

(b) Automated Collection

The Website may automatically collect certain information regarding use by a visitor or user, as dates, times of access, browsers, operating systems, software and devices used to access the Website, along with places visited on the Website and information downloaded from it.

The Website might and can use technologies such as cookies, web beacons, tokens, pixels, or tags to collect information to help improve products, services, communications & advertising, as well as to prevent fraud.   A2&E may use information collected through technological means to recognize each visitor or user to improve the Website, to confirm successful delivery of messages and to provide targeted marketing.  

A visitor or user can decline or disable cookies if a web browser or on-line device permits. Additional information on cookies can be found below.

  1. Use of Personal Information

 

(a) Provide Value Adding Products & Services

The nature of products and services offered can be customized. Services are not mass market oriented. That is why obtaining Personal Information is vital to the value and potential success of any product or service offered by A2&E.  Some of the reasons Personal Information is collected:

  • to establish and govern A2&E’s relationship with a visitor or user;
  • to help maintain contact;
  • to provide a smoother and integrated user experience;
  • to provider better and more efficient interactions;
  • to better target more useful information of interest to a visitor or user (including by email and other electronic messages);
  • to help develop better products and services;
  • to respect legal rights to privacy;
  • to protect the legal rights of A2&E; and
  • to comply with legal and regulatory requirements.

(b) Confidential Profile

Each visitor or user may develop and maintain a confidential client profile to use for internal purposes connected to improving overall client experience.

(c) Interest-Based Advertising

As mentioned above, A2&E will make use of tracking software like cookies and web beacons to store information about each visitor or user’s use of the Website. However, each visitor or user can opt out of receiving interest-based advertising on a website, social media site or other online services by using advertising preference settings.  

  1. Disclosure of Personal Information

A2&E will not disclose or sell to a third-party any Personal Information. However, that will be released if required by a Court Order, government directive or as part of A2&E obtaining professional advice.  

(a) Subsidiaries, Affiliates & Business Partners

Personal Information may be shared within subsidiaries and affiliates. That is done as is necessary and needed to provide the products and levels of service required.

(b) Suppliers and Service Providers

Given the nature of the industry, third party storage companies may be engaged to assist with the safe storage and retrieval of Website information. Such third parties include (but are not restricted to) cloud service providers and payment processors. Such entities do have their own confidentiality undertakings, policies, and provisions, which is confirmed on their being retained. A2&E does not take or accept any responsibility or liability for any breaches (howsoever arising) of their confidentiality obligations or undertakings.